1. Introduction

GULFRAZ respects your privacy and is committed to protecting your personal information when you use our website and services.

2. Information We Collect

We may collect information such as your name, phone number, email address, billing details, delivery address, and order information when you create an account or place an order.

3. How We Use Your Information

Your information may be used to process orders, arrange deliveries, provide customer support, communicate about purchases, improve our services, and send updates or promotional information where permitted.

4. Payment Information

Payment details are processed through available payment providers. GULFRAZ aims to handle payment-related information securely and does not intentionally retain sensitive payment details beyond what is required for processing.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand user preferences, and enhance your shopping experience.

6. Information Sharing

GULFRAZ does not sell or rent your personal information. Information may be shared with trusted service providers, such as payment and delivery partners, only when necessary to provide our services.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online system can guarantee complete security.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business requirements.

9. Policy Updates

GULFRAZ may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

For privacy-related questions or requests, please contact GULFRAZ, located in Kigamboni, Dar es Salaam, Tanzania.