1. Payment Methods

GULFRAZ provides convenient payment options for customers. Available payment methods may include online payments, mobile payment services, bank transfers, or other options displayed during checkout.

2. Payment Confirmation

Orders are processed after successful payment confirmation. Customers should provide accurate payment details to avoid delays or unsuccessful transactions.

3. Order Processing

Orders are normally prepared after payment and order verification. Processing times may vary depending on product availability, order volume, and other circumstances.

4. Shipping & Delivery

GULFRAZ delivers orders to available locations within Tanzania. Delivery time depends on the customer's location, selected delivery option, and product availability.

5. Delivery Charges

Shipping charges may vary based on delivery location, order size, product type, and selected shipping method. Any applicable charges will be communicated or displayed during checkout.

6. Delivery Information

Customers must provide a complete and accurate name, phone number, and delivery address. GULFRAZ is not responsible for delays caused by incorrect or incomplete information.

7. Delays

Delivery may occasionally be delayed due to weather, transportation issues, public holidays, high order volumes, or circumstances beyond our control. We will make reasonable efforts to keep customers informed.

8. Order Receipt

Customers should check their package and products upon delivery. If an item appears damaged or incorrect, customers should contact GULFRAZ as soon as possible.

9. Contact Us

For questions regarding payment, shipping, or delivery, please contact GULFRAZ, located in Kigamboni, Dar es Salaam, Tanzania.